Toyota's Kaizen Experience

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : OPER007 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 +Shipping & Handling Charges extra


Production Management/ Manufacturing
Case Length : 12 Pages
Period : 1990 - 2002
Organization : Toyota
Pub Date : 2003
Teaching Note : Available
Countries : Japan
Industry : Automobile


The case looks at how Kaizen was adopted by Toyota Motor Corporation to improve productivity and efficiency in its production systems. The case examines in detail the labor crisis faced by Toyota in the early 1990s and how the company used Kaizen to modify its assembly line and wage systems in order to make them human friendly. The case also details the concept of Kaizen and the pre-requisites for its successful implementation in an organization.


Understand the concept of Kaizen and pre-requisites for its implementation in an organization


  Page No.
Toyota Reinvents the Need for Kaizen 1
Background Note 2
About Kaizen & The Toyota Experience 3
The Modification 7
Exhibits 10


Kaizen, Toyota Motor Corporation, productivity, efficiency, production systems, labor crisis, Toyota, 1990, assembly line, wage systems, human friendly, pre-requisites, successful implementation

Toyota Reinvents the Need for Kaizen - Next Page>>

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