Textbook:
Pages : 538;
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210 X 275 mm approx.
Chapter Code : SMMC07
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The nature and intensity of competition in a market depends upon five main forces - the threat of new entrants, the bargaining power of the suppliers, the bargaining power of the customers, the threat of substitute products, and threats from the present competitors. Competition enables a company to perform better than its rivals in the marketplace. In order to formulate effective strategies, a company has to have extensive knowledge about the competitors. Competitor analysis helps a company to identify the key competitors in the market, their strengths, weaknesses, and what makes the competitors successful.
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The main activities in competitor analysis are identifying competitors and gathering information. The identification of competitors involves scanning the industry environment for existing and potential competitors. Gathering of information about the competitors involves identifying the sources that provide reliable and accurate information. The process of competitor analysis involves identifying customers, identifying current and potential competitors, collecting information, carrying out an in-depth analysis of each competitor, and comparing the company with the competitors. The process of developing the CIS involves the setting up of the system and the identifying the information requirements. The next step involves the collection of information based on the requirements specified. The collected data is then evaluated and disseminated. These insights are used in the strategy formulation and feedback is obtained.
Competitive Forces
Threats from New Entrants
Bargaining Power of the Suppliers
Bargaining Power of the Buyers
Threat of Substitute Products
Rivalry among Competitors
Types of Competition
Competitor Analysis
Importance of Competitor Analysis
Components of Competitor Analysis
Information Gathering
Observation
Secondary Data
Primary Data
Analyzing the Competition
Identifying the Competitors' Objectives
Types of Competitors
Process of Competitor Analysis
Competitive Information System (CIS)
Pitfalls in the Use of Competitive Intelligence