Abstract

This case examines the social responsibility initiatives of Voxiva in Peru. Voxiva uses information and communication technologies (ICTs) to offer healthcare solutions aimed at rural citizens in developing countries. The company has deployed a solution in Peru known as ‘Alerta’ that facilitates employees in hospitals in rural areas provide information to the health ministry about disease outbreaks in real-time. Alerta enables two way information between health officials in rural areas and health ministry based in Lima, Peru. This helps in responding quickly to any disease before it infects many people and becomes an epidemic. Based on the ICTs, Voxiva provided many solutions encompassing public health, public safety and e-government. Based on Alerta, Voxiva has deployed disease surveillance system in India and Iraq. The company uses its technology to provide health solutions in parts affected with HIV/AIDS in Africa.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Examine the healthcare needs of developing countries and discuss how ICTs can be used to solve healthcare problems.

Keywords

Voxiva in Peru, IT (information technology)in healthcare, Service of Humanity Award, IT innovation, Disease surveillance system, Alerta, Emerging infections surveillance, IT for development, Public health applications