Abstract

In August 2006, the decision of US-based consumer electronics specialty retailer RadioShack Corporation to inform 400 employees by e-mail that they had been laid-off sparked a controversy with many industry observers and management experts saying it smacked of a lack of consideration and respect for the employees.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Firing
• termination of employment
• and Business communication

Keywords

Firing, termination of employment, business communication, face-to-face meeting, Human Resources, layoff, work force reduction, severance packages, public relations, legal, management practice, consumer electronics, retail, RadioShack