Abstract

Organizations were waking up to problems posed by high stress levels at the workplace. They were adopting creative methods to address this menace and equip the employees with stress management strategies.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

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Keywords

Stress, workplace, stress management, information technology, IT, ITeS, BPO, absenteeism, attrition rate, Tata Consultancy Services Ltd, Infosys Technologies Ltd, open communication