McDonald’s in Discrimination Row

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Details
Case Code:

CLHR028

Case Length:

3

Period:

Pub Date:

2009

Teaching Note:

NO

Price (Rs):

200

Organization:

McDonald's Corporation

Industry:

Foodservice

Country:

US

Themes:

Organizational Culture,Human Capital 

Abstract

In July 2006, the world’s largest fast food restaurant chain, McDonald’s, which claims to be an equal opportunity employer, was at the receiving end of a discrimination lawsuit along with the management company that runs the McDonald’s outlet in Dearborn and an unnamed manager. Two Muslim women claimed that they had been denied employment at McDonald Dearborn outlet as they sported a hijab.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

  • 0
Keywords

Management, equal opportunity, diversity, discrimination, non-discrimination policy, civil rights, law, McDonald, Chicken McNuggets

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