Abstract

Google LLC, the US-based multinational technology company whose mission is to “organize the world's information and make it universally accessible and useful,” considered diversity, equity, and inclusion as business imperatives. According to Google, it was committed to increasing workforce representation and to creating a more inclusive culture. Google came out with its first annual diversity report in 2014, and over the years, the reports showed how the company had been building a more representative workforce. This case study is about the Diversity Report published in 2019. The students are asked to check Google’s claims about growing diversity and inclusivity in its workforce against this report.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• To generate awareness about the different HR metrics available and used by top companies to measure various facets of Human Resources.
• To review various real world scenarios where HR analytics has been utilized
• To understand the means to measure various facets of HR processes

Keywords

Google; diversity; diversity metrics; inclusive workplace; inclusion; representative workforce; gender; race; leadership