Abstract

The case explains the training and development initiatives of the Godrej group since the late 1990s. In the late 1990s, the Godrej group initiated various training and development programs such as the TQM workshops, ‘Parivartan’, EVA training, GALLOP, Spark, e-Gyan, English language training, and BPO training. The case explains each of these programs in detail and the benefits that the group reaped from all these initiatives. The case ends with the shortcomings in Godrej’s training and development initiatives.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Training and Development
• Total Quality Management
• Top management’s role in change management.

Keywords

Godrej Industries Ltd, Adi Godrej, Personalitree Academy Ltd., Training and Development, Godrej Soaps Ltd., GSL, Proctor and Gamble, P&G, Total Quality Management, TQM, Godrej Group, Young Entrepreneurs Board, YEB, E-gyan, Godrej Foods Ltd, P&G-Godrej Ltd, Godrej Consumer Products Ltd., Parivartan and Economic Value Added, EVA