Abstract

The case examines the industrial relations problems at Toyota Kirloskar Motor Private Limited (TKM), an Indian joint venture between Japan based Toyota Motor Corporation and Kirloskar Motors. The case discusses the various reasons, which led to the dispute between the management and the employees of TKM. It elaborates the incidents, which led to the strike and lockout at the company. The case highlights the growing number of instances of clashes between the employees and the management of companies in India, which is often guided by external parties such as trade unions and political parties.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the factors that lead to strikes and lockouts at a factory and the impact of such happenings on the employees and the company
• Study HR policies adopted by organizations to prevent labor unrest at the workplace
• Examine the role played by the top management in ensuring peaceful working environment
• and Analyze the role of external parties such as trade unions
• political parties etc in disturbing the working environment in a company.

Keywords

Toyota Kirloskar Motor, Industrial Relations, Labor Unrest, Japanese Management Style, TKM Employees' Union, Trade Unions, Collective Bargaining, CITU, Work Environment, Labor Strike, Plant Lockouts, Industrial Disputes , Employment Laws in India, HR Policies