Abstract

The case ‘Schneider’s Open Talent Market: Reinventing Internal Mobility through AI’ describes Schneider’s approach to workforce performance management and internal talent development through the utilization of its Artificial Intelligence (AI) powered Open Talent Market (OTM) platform. A global company, it faced various challenges in retaining top talent, enabling internal mobility, and developing its workforce for future needs and demands. As a remedy, Schneider launched the OTM platform that matched its employees with opportunities within the organization including full-time roles, learning resources, projects, and mentorships. The AI-driven OTM platform democratized career growth opportunities for its employees by aligning their aspirations with the company’s needs, enhancing workforce agility and engagement. The case is relevant for courses in Human Resource Management and Digital Transformation. In addition, it serves as an important resource for discussing how AI can democratize opportunities, enhance retention, and align employee goals or aspirations with organizational objectives in a fast evolving work environment. The case touches upon various issues in talent optimization, internal mobility, and organizational agility. It addresses challenges in traditional talent management such as manager bias, siloes, career paths, and underutilized employee potential. Core management topics that could be discussed using the case include AI-driven HR transformation, change management, employee engagement, and future of work.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Discuss the importance of mentorship in the success of an OTM.
• Analyze how internal talent marketplaces can drive employee engagement, retention, and workforce agility.
• Evaluate the strategic steps and challenges in implementing an AI-driven career mobility platform.

Keywords

Talent Management; Internal Talent Marketplace; Workforce Performance Management, Internal Mobility; HR Analytics; Mentorship; Employment Development; HR Strategy