Abstract

The case examines the initiatives taken by leading Indian M&HCV manufacturer Ashok Leyland, to achieve the ISO 14001 certifi-cation. The case discusses in detail the need for ISO 9000 and ISO 14000 standards, their components and benefits, and their adoption by organizations. It also explores Ashok Leyland’s efforts to transform its manufacturing practices to achieve ISO standards.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• ISO 14001 certification, Environment protection issues.

Keywords

Leading, Indian, M&HCV, manufacturer, Ashok Leyland, ISO 14001, certification, ISO 9000, components, benefits, manufacturing practices, ISO standards