Abstract

The case focuses on the need to measure employee productivity and employee satisfaction at the workplace. It examines the reasons for the automation of production processes and also evaluates the performance of people after automation. The case also studies the reasons for drop in productivity after automation and the ways in which the efficiency of workers could be increased to maximize the output. It also throws light on the behavioral dimensions of job design and the ways in which employees’psychological needs can be met.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• The need for motivating the employees of an organization.

Keywords

Need, measure, employee productivity, employee satisfaction, reasons, automation, production processes, automation, drop, productivity, output, behavioral dimensions, job design, employees, psychological needs