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Back to Newsletter Vol 2, Issue 03, Aug 2020
Business Strategy
The case study discusses one of the biggest merger and acquisition deals in the global payments industry. Fidelity National Information Services, Inc. (FIS), a global financial services technology player, acquired Worldpay, Inc. (Worldpay), a leading payment processing company, in early 2019. The combined entity became a leading payments and financial technology provider in the world.

The FIS-Worldpay Merger: Creating a Global Powerhouse in the Payments Industry
The case study deliberates the impact of the COVID-19 pandemic on businesses globally and the responses and strategies implemented by them to tackle its implications. The COVID-19 outbreak impacted the automotive industry, tech firms, small businesses, retail businesses, and the banking industry. To mitigate the risk, experts were advising businesses to create a cross-functional COVID-19 response team and support customers and partners in every possible way.

COVID-19 Impacts Businesses Worldwide: How Long Will It Take for Businesses to Rebound?
The case deals with the growth of JPMC over the years and its digital initiatives which included the ‘mobile first, digital everything’ strategy. The use of new technologies such as Big Data, Artificial Intelligence, Cloud Computing, Mobile and Electronic Payments, Machine Learning, Blockchain, Robotics, and Cyber Security by JPMC is discussed in detail. Even though JPMC had emerged as a disrupter in the banking industry with its innovative technologies, it faced an ever growing threat from banking organizations aligned with technological companies.

JPMorgan Chase & Co. – Creating a Next-Gen Banking Experience Powered by Digital Technology
The case discusses the measures taken by the Taiwanese government to tackle the COVID-19 crisis. Despite its close geographic proximity to China, where the outbreak began, Taiwan had limited its cases to just 443 as of May 30, 2020, with only seven deaths, even without a large-scale lockdown. Taiwan with its speedy, efficient, and expert-led response, has thus become a role model in combating the pandemic globally, despite its exclusion from the World Health Organization (WHO).

Taiwan: A Global Model for Combatting the COVID-19 Crisis
Right from the time it was started in late 2017, China-based Luckin Coffee Inc. (Luckin) had attracted customers and investors alike with its technology-driven coffee business. Luckin developed an innovative model using mobile technology, aiming to bring in major changes in the transaction structure and user experience in the coffee industry in China. In May 2019, within 18 months of launching the business, Luckin went in for an IPO at NASDAQ and raised US$ 561 million. The company was valued at US$ 3.9 billion in the IPO. However, over the next few months, Luckin failed to turn profitable and its losses continued to mount. In June 2020, Luckin received a delisting notice from NASDAQ. Luckin’s fall was expected to deal a major blow to Chinese technology-driven companies and impact the future listing of Chinese companies not only on NASDAQ but also in other international stock exchanges.

The Rise and Fall of Luckin Coffee
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