Abstract

In 2007, the Toyota Motor Company set up the Toyota Technical Training Institute (TTTI) in India on the lines of its Toyota Technical Skills Academy in Japan. The company felt that the institute would help address some of the needs of the booming automobile industry in India that was in acute need of qualified human resources despite the high number of technical institutes in the country. The company projected the setting up of this institute as a corporate social responsibility (CSR) initiative that was aimed at benefiting a disadvantaged section of Indian society by increasing their employability.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Human Resources Sourcing
• Training & Development
• and Corporate social responsibility/ sustainability development.

Keywords

Human resources, training, Monozukuri, Toyota Production System, Toyota Way, labor unrest, labor loyalty, corporate social responsibility, CSR, Toyota Motor Company, Toyota Technical Training Institute, Toyota Technical Skills Academy, Toyota Kirloskar Motor Private Limited, automobile industry