Adopting a Learning Management System
This case is the winner of the Philip Law Scholarship of The Case Centre, UK.
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INTRODUCTION
In March 2013, Ruby, the Coordinator for the new Learning Management System (LMS) at a leading B-school TBS, and Julie, Head Administrator, e-Learning and Systems Department of the university, pondered upon the issues that have cropped up related to the usage of the LMS. The Moodle-based LMS was launched in June 2012 at a substantial cost, but have failed to meet the expectations of the senior management. The management was apprehensive about the impact of the LMS usage on the final learning outcomes of the students and the level of acceptance of the LMS among faculty members...
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