RadioShack's E-mail Firing Fiasco: Is There a Great Way to Fire Employees?*



Case Code : CLHR018
Publication date : 2009
Subject : HROB
Industry : Consumer Electronics Retail
Length : 03 Pages
Price : Rs. 100

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Key words:

Firing, termination of employment, business communication, face-to-face meeting, Human Resources, layoff, work force reduction, severance packages, public relations, legal, management practice, consumer electronics, retail, RadioShack


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In August 2006, the decision of US-based consumer electronics specialty retailer RadioShack Corporation to inform 400 employees by e-mail that they had been laid-off sparked a controversy with many industry observers and management experts saying it smacked of a lack of consideration and respect for the employees.


Firing; termination of employment
Business communication


"The work force reduction notification is currently in progress. Unfortunately your position is one that has been eliminated." This e-mail message greeted 400 employees of the US-based consumer electronics specialty retailer RadioShack Corporation when they opened their mail box at 8:45 am on August 29, 2006...

Questions for Discussion:

1. Critically analyze RadioShack's decision to inform fired employees about their fate through e-mail.
2. Discuss how the issue of termination of employment can be handled by HR professionals.

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