Case Code : CLOM015
Publication date : 2006
Subject : Operations
Industry : Education
Teaching Note : Available
Length : 01 Pages
Price : Rs. 100
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Poka-Yoke, Mistake-proofing, Operational problem
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This short case describes a typical operational problem in conducting examinations in an academic institution, and encourages the reader to apply the concept of Poka-Yoke (mistake-proofing) to arrive at an effective and efficient solution that is fair to all the concerned parties.
Most students remember to return the FAT book along with the answer script and the invigilator then usually keeps the FAT book in one stack and the answer scripts in separate stacks (one per course)...
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