Saudi British Bank: HSBC's Saudi Arabian Experience
Case Code: BSTR076 Case Length: 22 Pages Period: 1959 - 2003 Pub Date: 2003 Teaching Note: Not Available |
Price: Rs.500 Organization: HSBC, Saudi British Bank Industry: Banking, Countries : Saudi Arabia Themes: Business Environment |
Abstract Case Intro 1 Case Intro 2 Excerpts
Abstract
The case describes in detail the strategies adopted by the Saudi British Bank (SABB), the Saudi Arabian subsidiary of global financial services major HSBC. It examines how the innovative banking services and products introduced by SABB helped it emerge as the fastest growing retail banker in the country by the 1990s. The case begins with a background note on HSBC and comments briefly on its worldwide growth strategies. Thereafter, HSBC's entry into the Saudi Arabian market and its role in the development of Saudi Arabia's banking industry is discussed. Apart from giving a detailed explanation of the banking services provided by SABB, the case also examines the rationale behind its decision to introduce Islamic banking products and services and explains them in detail.
The bank's focus on launching value added banking services to its customers in the early 21st century is discussed. The case also takes a look at the recognition SABB received as a result of its customer-centric strategies. In addition, the case provides a detailed note on Saudi Arabia's banking industry and the concept of Islamic Banking.
Issues
- Dynamics of the Saudi Arabian banking industry and study its evolution over the years
- Evolution and growth of HSBC and examine its growth and international expansion strategies
Contents
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SABB - Days of Glory
Background Note - The HSBC Group
SABB: HSBC'S 'Arabian Nights' (And Days)
Towards Value-Added Islamic Banking
Focus, Focus, Focus
Exhibits
Keywords
Saudi British Bank, SABB, global financial services, HSBC, innovative banking, fastest, growing, retail banker,1990, worldwide growth strategies, Saudi Arabian market, banking industry, banking services, Islamic banking products, value added banking,21st century, recognition, customer-centric strategies
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