Zurich Financial Services

Zurich Financial Services
Case Code: BSTR113
Case Length: 24 Pages
Period: 1990 - 2002
Pub Date: 2002
Teaching Note: Not Available
Price: Rs.500
Organization: Zurich Financial Services
Industry: Financial Services
Countries : Switzerland
Themes: Corporate Strategy
Zurich Financial Services
Abstract Case Intro 1 Case Intro 2 Excerpts

Abstract

The case provides detailed information on various functional areas of Zurich Financial Services (Zurich) including its human resource policies and finance. The case discusses the company's history since inception and market segments including consumer, corporate, commercial, small business and wholesale. The case also gives details of Zurich's globalization efforts and the various geographic regions in which the company operates including the revenues derived from these regions and various countries. The case also includes information regarding company's social responsibility initiatives. It also covers the future prospects of Zurich and the problems being faced by the company due to the mismanagement of former CEO Rolf Hüppi.

Issues

The case is structured to achieve the following teaching objectives:

  • Overall understanding of the operations of a global insurance company
  • The various product segments in the insurance industry
  • Globalization initiatives taken by Zurich Financial Services

Contents

Keywords

Zurich Financial Services, human resource policies, inception, market segments, consumer, corporate, commercial, small business, wholesale, globalization, geographic regions, problems, mismanagement, Rolf Hüppi

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