Enterprise Risk Management at Microsoft

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Case Details:

Case Code : ERMT-019
Case Length : 17 Pages
Period : 2003
Pub Date : 2003
Teaching Note :Not Available
Organization : Microsoft
Industry : Information Technology
Countries : Global

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Introduction

Microsoft, founded as a partnership in 1975 and incorporated in 1981 was clearly the world's best-known computer software company. The company's vision, shaped by cofounder, Bill Gates, one of the world's best-known business leaders was to empower people through great software. Microsoft offered a wide range of software products for various computing devices.

These included scalable operating systems for servers, personal computers (PCs), and intelligent devices; server applications for client/server environments; information worker productivity applications; business solutions applications and software development tools. During fiscal 2002, Microsoft launched Xbox, a next-generation video game system.

Enterprise Risk Management | Case Study in Management, Operations, Strategies, Enterprise Risk Management, Case Studies

The company's online efforts included the MSN network of Internet products and services and alliances with companies involved with broadband access and various forms of digital interactivity.

During fiscal 2002, Microsoft had four defined major business segments: Desktop and Enterprise Software and Services; Consumer Software, Services, and Devices and Consumer Commerce Investments.

A significant portion of Microsoft's focus in the early 2000s was on the .NET architecture.

Using common industry standards based on XML¹, a universal language for describing and exchanging data, .NET's goal was to enable seamless sharing of information across many platforms and programming languages, and over the Internet.

Microsoft had also embarked on a long-term initiative called Trustworthy Computing, which aimed at providing an enhanced level of security, privacy, reliability, and business integrity to computer systems.

Excerpts >>

1] XML is Extensible Markup Language, a system for defining specialized markup languages that are used to transmit formatted data. XML is similar to HTML but XML is more specialized.