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Case Code: CLHR003
Case Length: 3 pages 
Period: ---  
Pub Date: 2008
Teaching Note: Not Available
Subject : Human Resources/ Organization Behavior
Organization :--
Industry :Automobile
Countries : --

Toyota Motor Company's Toyota Technical Training Institute in India*



In 2007, the Toyota Motor Company set up the Toyota Technical Training Institute (TTTI) in India on the lines of its Toyota Technical Skills Academy in Japan. The company felt that the institute would help address some of the needs of the booming automobile industry in India that was in acute need of qualified human resources despite the high number of technical institutes in the country. The company projected the setting up of this institute as a corporate social responsibility (CSR) initiative that was aimed at benefiting a disadvantaged section of Indian society by increasing their employability.
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  • Human Resources Sourcing
  • Training & Development
  • Corporate social responsibility/ sustainability development
In August 2007, one of the world’s leading automobile manufacturers, Toyota Motor Corporation (TMC), announced that its joint venture in India, Toyota Kirloskar Motor Private Limited (TKM) had set up a technical training school called Toyota Technical Training Institute (TTTI), on the outskirts of Bangalore, India.

The company said that TTTI was meant for those who had passed out of middle school (Class 10) but could not continue their education due to financial or other constraints.
Questions for Discussion:
1. Discuss the probable reason for the setting up of the TTTI in India. How is the company going to benefit from this initiative? Do you agree with analysts that the TTTI was aimed at building labor loyalty? Give reasons for your answer.

2. Toyota Motor Company is projecting the setting up of the TTTI as a CSR initiative. Is it really a CSR initiative? Or is it motivated purely by business considerations? Or is it a combination of both? Give reasons for your answer.


Toyota Motor Company,Technical Skills,Corporate social,sustainability,TTTI

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