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Case Code: CLHR007
Case Length: 4 pages 
Period: ---  
Pub Date: 2008
Teaching Note: Not Available
Subject : Human Resources/ Organization Behavior
Organization :--
Industry : IT and BPO Industry
Countries : --

HR Best Practices at Sonoma Partners*



In November 2008, a PIL was planned to be filed against several IT and BPO firms by UNITES, to protest against the implementation of longer working hours for their employees. The case talks about the reasons provided by the companies for the long working hours and also provides details of the various arguments put forward by UNITES against this action.
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  • HR Policies
  • Labor Law
On November 26, 2008, the Union for Information & Technology Enabled Services (UNITES) , announced plans to file a Public Interest Litigation (PIL) against several Indian and multinational Information Technology (IT) and Business Process Outsourcing (BPO) firms on behalf of their employees...
Questions for Discussion:
1. Do you think the IT and BPO companies are right in asking their employees to work longer during this difficult time for the companies? Do you agree with their arguments for long working hours? Why or why not?

2. Is UNITES a true representative of the IT and BPO industry employees? In your opinion, do these employees really need protection under the Indian Factories Act?


HR Policies,Labor Law

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