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Case Code: CLHR011
Case Length: 3 pages 
Period: ---  
Pub Date: 2009
Teaching Note: Not Available
Subject : Human Resources/ Organization Behavior
Organization :--
Industry : --
Countries : --

Trico Homes: A Canadian Family-owned Business' Unique Corporate Culture*



In 2008, Trico Homes (Trico), a family-owned real estate and construction company co-founded by entrepreneur Wayne Chiu (Chiu) in 1989, was ranked among the top ten on the list of 'great places to work in Canada' for the third year in a row. It had also been consistently ranked as one of the Canada's 50 Best Managed Companies since 2003. The company contended that its business success coupled with the recognition that it had received reflected the strong corporate culture that it had developed under the leadership of Chiu who wanted to create a legacy business.
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  • Organizational culture
  • Work environment
  • Leadership
  • Entrepreneurship
  • Family-owned business
In May 2008, Trico Homes (Trico), a family-owned real estate and construction company located in Calgary, Alberta, Canada, was ranked #8 on the list of 'great places to work in Canada' by the Great Places to Work Institute Inc. (GPWII)...
Questions for Discussion:
1. Critically analyze Trico Homes' organizational culture. Do you agree with Wayne Chiu that his company's work environment led to superior organizational performance? How (not)? Give reasons to support your answer.
2. Richard Gotfried said, "Our corporate spirit and success, dedication to our customers, and the great workplace we have developed are inextricably linked to Wayne's [Chiu] sense of family, his philanthropic leadership, and a corporate culture of giving back to the community." Critically analyze. What, according to you, is the role played by the CEO of the company in setting up a unique culture in the organization?
3. What is a "legacy" business? What steps should an entrepreneur take to create a legacy business?



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