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Case Code: CLHR021
Case Length: 2 pages 
Period: --  
Pub Date: 2009
Teaching Note: Not Available
Subject : Human Resources/ Organization Behavior
Organization :--
Industry : --
Countries : --

Fake CVs Roil the Indian Job Market*



The micro case study was about the problem of falsification of CV's in the Indian job market, especially in IT and ITES sectors. The case highlighted concerns regarding the professional practices and ethics of the recruitment agencies in India.
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In March 2006, some leading IT services companies in India such as Wipro Technologies (Wipro) and IBM India dismissed several employees, when they discovered that the information provided in the employees' Curriculum Vitaes (CVs) was false.

The companies also blamed some of the recruitment agencies which had recruited the dismissed employees, for helping them fake their CV's. Police complaints were lodged against some of these recruitment agencies, and they were even asked to refund the expenditure incurred by the companies in hiring the dismissed employees.

These charges and allegations highlighted the growing problem of fake CVs in the Indian job market. The phenomenon of fake CVs was not just restricted to the software industry. It was also prevalent in other sectors like ITeS, financial services, retail etc. It was estimated that Rs 400 crores was spent by Indian companies for filling 200,000 jobs a year in these sectors and 10-12% of the selected candidates had submitted false information in their CVs...


ITES,Wipro Technologies,dismissed employees

* This caselet is intended for use only in class discussions.
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