Genentech's Work Culture and Practices|Human Resource|Organization Behavior|Case Study|Case Studies

Genentech's Work Culture and Practices

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Case Details:

Case Code : HROB091
Case Length : 16 Pages
Period : 1976-2006
Organization : Genentech Inc.
Pub Date : 2006
Teaching Note : Available
Countries : USA
Industry : Pharma & Biotech

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Organizational Culture

According to analysts, Genentech's organizational culture had been a major source of competitive advantage for the company since its inception. When Swanson became the CEO of Genentech, he wanted to create an organization that the best scientists in the US would want to join.

He also realized that scientists and researchers liked to have a certain amount of freedom in their work. Therefore, he played an important role in fostering elements like freedom for employees, flexibility, and informality in Genentech's culture...

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Human Resource Management

The HR department at Genentech played a role in creating an informal culture and effective work practices at the company.

The recruitment procedure, especially for the scientists, was rigorous. Candidates usually had to visit the company several times and appear for more than ten interviews before they were selected. The idea was to identify the right person for a job. Recruits, who joined as scientists, were encouraged to make a career at the company, eventually even moving into the top management.

Candidates who were interested only in fancy titles, salary, and personal advancement were not encouraged. According to Genentech executives, every employee was treated equally, and emphasis was laid on the research undertaken to produce medicines that would become invaluable to patients...

Genentech's Culture at Risk?

Since the late 1990s, Genentech had featured on the 'Best Employer' lists of many magazines. Apart from Fortune, other magazines like Science, Working Mother, and Essence, had rated Genentech as one of the best employers and one of the most admired companies. The company was mainly recognized for trying to offer work/life balance to its employees...


Exhibit I: Genentech Financials
Exhibit II: List of DNA Groups at Genentech
Exhibit III: Genentech Values
Exhibit IV: List of Awards and Recognitions Won by Genentech in 2005-06


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