Gyandoot - An E-Government Initiative in India|IT and Systems|Case Study|Case Studies

Gyandoot - An E-Government Initiative in India

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Case Details:

Case Code : ITSY022
Case Length : 14 Pages
Period : 2000-2002
Pub Date : 2003
Teaching Note :Not Available
Organization : Gyandoot
Industry : Information Technology Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Background Note

In 2002, India's population was estimated to be more than one billion, 50 percent of which still lived in villages...

Implementation and Technology

The pilot project involved the establishment of computer centers connected through an Intranet network in 20 locations in five blocks of Dhar district with the District Rural Development Authority (DRDA) located at the Dhar town...

The Services Offered and their Benefits

In its initial phase, the Gyandoot project aimed at establishing 21 computer centers/rural cyber cafes called as Soochanalayas. Each soochanalaya, on an average, provided services to about 15 Gram Panchayats, 25 to 30 villages serving around 20,000 to 30,000 villagers. Most of the soochanalayas had been established in the buildings of gram panchayats, which were located either at the block headquarters or at prominent market places or villages on major roads, where people traveled frequently. The gram panchayat also provided the required furniture, telephone and electric connection to the soochanalaya.

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The Problems Faced

Inspite of the several benefits offered by the soochanalayas, there were certain problems as well...

The Future

After analyzing the profit potential of soochanalayas, the District Level Coordination Committee of bankers approved a loan unit for setting up of soochanalayas under the Swarnajayanti Gram Swarozgar (Golden Jubilee Village Self Employment) scheme. The scheme offered self-employment opportunities to the local youth who had passed 10th standard. By taking a loan from the bank, these individuals could purchase computers and set-up soochanalayas on their own. This would enable them to earn their livelihood as well as generate the money needed to maintain and run the system. The best part of this scheme was that it did not burden the MP government financially, as it was self-sustainable and viable.


Exhibit I: Criteria for Stockholm Challenge Award
Exhibit II: Objectives of Gyandoot
Exhibit III: Sources of Income for the Soochaks
Exhibit IV: Expansion of Existing and New Services Added to the Gyandoot Project
Exhibit V: Other e-Government Initiatives undertaken by the MP Government 

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