Xerox PeopleNet - Creating IT/HR Synergies|IT and Systems|Case Study|Case Studies

Xerox PeopleNet - Creating IT/HR Synergies

            
 
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Case Details:

Case Code : ITSY004
Case Length : 07 Pages
Period : 1990-2000
Pub Date : 2001
Teaching Note : Available
Organization : Xerox
Industry : Computers and Information Technology
Countries : Japan

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts

Developing Xerox PeopleNet

Research work for the HRMS began in early 1993, and the overall concept of Xerox PeopleNet was formalized by June 1993.

Xerox began with an internal HR survey to identify the desired objectives of the proposed system. Suggestions regarding the priorities from which to develop an initial user interface were invited from the employees.

The company took the help of consultants Tridec Development Corp. for this purpose.5 The company's existing infrastructure comprised workstations and the basic networking hardware under a mainframe environment.6

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Xerox had in the past tried several times to make basic HR information available to employees. However, mainframe technologies were not user-friendly enough for the typical manager/employee skillset. Also, Xerox was shifting from the existing hardware setup to a personal computer (PC) setup. Therefore, a client/server architecture was decided upon as the best choice.

The Benefits

Xerox PeopleNet supported applications covering such areas as training, retirement fund performance and a corporate phone directory (Refer Table I).

In addition, employees could check Xerox's stock price as well as those of its competitors.

The unique feature of Xerox PeopleNet was that unlike typical HRMSs, it did not restrict the availability of information HR staff alone.

All employees could access information through any PC on the company's network.


5]  Tridec is a New York based full systems management company that specializes in client-server and imaging applications.

6]  In a mainframe environment, a very large and expensive computer capable of supporting hundreds, or even thousands of users simultaneously is used to run the organization's computer infrastructure.






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