Snow Brand's Unethical Practices at Japan





Case Details Case Introduction 1 Case Introduction 2 Case Excerpts

Abstract

Snow Brand Milk Products Co. Ltd. was the largest dairy products manufacturer in Japan while its subsidiary Snow Brand Food Co. was one of the largest meat processing and food products manufacturers. In the year 2000, for the first time since its establishment, Snow brand Milk Products Co. Ltd.

posted group losses and had to close some of its dairy factories due to a massive decline in sales of milk products following a food poisoning incident. In 2002, Snow Brand Milk Products Co. Ltd. liquidated its subsidiary, Snow Brand Food Co. Ltd. due to irreparable damage caused by the unethical practices at Snow Brand Food Co.

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Issuess

The case is structured to achieve the following teaching objectives:

  • Impact of negligent practices on consumers' trust in a company's products
  • How lack of crisis management program can affect a company's ability to deal with a crisis. Social impact of a company's unethical behavior

Contents
Introduction
Background Note
Unethical Practices
From Frying Pan to Fire: The Beef Scam
Rehabilitation and Restructuring
The Judgement Day
Exhibits

Keywords

Snow Brand Milk, Snow Brand Food Co,Food Poisoning,The Beef Scam,Miyakojima Ward,Snow Brand Milk Products Co. Ltd, dairy products, Japan, largest, meat processing, food products manufacturers, 2000, losses, decline, sales, food poisoning, liquidated, social responsibility, restructuring, rehabilitation

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