Change Management @ ICICI
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(Case Code: HROB008) click on the button below, and select the case from the list of available cases:
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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HROB008 |
For delivery in electronic format: Rs. 200;
For delivery through courier (within India): Rs. 200 + Shipping & Handling Charges extra
ThemesChange Management |
| Case Length |
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10 Pages |
| Period |
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1996-2002 |
| Organization |
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ICICI |
| Pub Date |
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2002 |
| Teaching Note |
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Available |
| Countries
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India |
| Industry |
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Financial
Services |
Abstract:
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The case examines the process of change management at the Industrial Credit and
Investment Corporation of India (ICICI), a leading development finance
institution, after K.V. Kamath took over as managing director and chief
executive officer in May 1996 and following the merger of its subsidiary, ICICI
Bank and Bank of Madura in December 2000. It reveals the importance of change
management for the former and how effective management of change could bring out
best results from the employees in the case of latter.
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Issues:
» Change Management
Contents:
Keywords:
Change management, Industrial Credit and Investment
Corporation of India, ICICI, development finance institution, K.V. Kamath,
managing director, chief executive officer, May 1996, merger, ICICI Bank, Bank
of Madura, December 2000, effective management, employees
The Change Leader
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