Wipro's PCMM - Level 5 Certification

            
 
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To download Wipro's PCMM - Level 5 Certification case study (Case Code: HROB010) click on the button below, and select the case from the list of available cases:

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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Case Details:

Price:

Case Code : HROB010 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Themes

Quality Management TQM/ISO
Case Length : 10 Pages
Period : 1998 - 2001
Organization : Wipro
Pub Date : 2002
Teaching Note : Available
Countries : India
Industry : Information Technology

Abstract:

The case examines the HR measures taken by software major Wipro to get itself assessed on the PCMM standards. The case also discusses the evolution of CMM and PCMM standards besides examining the potential benefits for Wipro after the certification.

Issues:

The importance of quality standards such as PCMM for a leading software player

Contents:

  Page No.
Background Note 1
About CMM & PCMM 3
The PCMM Implementation at Wipro 6
Reaping the Benefits 9

Keywords:

Wipro, SEI-CMM standards, PCMM standards, Human resource practices in IT companies, Career path, Training programmes

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