Diversity and Talent Management Practices at IBM
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
Case Code |
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HROB089 |
For delivery in electronic format: Rs. 400; For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges
ThemesDiversity in the Workforce, Talent Management |
Case Length |
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14 Pages |
Period |
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1995-2005 |
Organization |
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IBM |
Pub Date |
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2006 |
Teaching Note |
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Not Available |
Countries
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US |
Industry |
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IT |
Abstract:
The case examines the diversity and talent management practices of the US-based
IBM, the leading IT Company in the world. IBM figured in the Fortune magazine's
list of "America's Most Admired Companies" in the year 2004. It was appreciated
for recruiting and retaining the best talent across the world. IBM actively
encouraged recruiting people from various social and cultural backgrounds
irrespective of their age, sex or physical status. In the same year, IBM had
developed a talent marketplace to effectively manage its workforce. The
marketplace supported employees to find the most suitable job across different
organizational units within the company.
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Experts felt that the talent management
initiatives of IBM would help it to gain competitive advantage
in the long run as talent is the key differentiator in the IT
industry.
Issues:
» To provide an understanding of diversity and its significance at the work
place
» To provide insights on how an organization can leverage diversity to gain
competitive advantage
» To understand the concept of talent management and its importance
» To provide insights into how talent management initiatives can complement an
organization's recruitment and retention policy
Contents:
Keywords:
IBM, Workforce Diversity, Talent Management, Diversity
Councils, Line Champions, Accommodation Assessment Teams, Work/life Balance, Job
Sharing Policy, Equal Pay Act, Talent Marketplace, Human Capital Management,
Recruitment, Employee Compensation
Diversity and Talent Management Practices at IBM
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