Managing Information Resources: Ensuring Data Security

            
 
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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Case Details:

Price:

Case Code : ITSY057 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges;

Themes

-
Case Length : 13 Pages
Period : 2002-2007
Pub Date : 2007
Teaching Note : Not Available
Organization : -
Industry : Miscellaneous
Countries : Global

Abstract:

This case is about a new threat to data security in organizations called pod slurping. Pod slurping refers to the stealing of data form the organizations' network with portable data storage devices like ipods, digital cameras, pen drives and smart phones. Addressing this threat posed tough challenges to organizations as it is the employees of the organization who could be stealing the data. While data security experts were grappling with measures to discourage data theft by employees using such portable devices, the organizations were on the horns of a dilemma. Banning popular gadgets such as iPods could alienate the employees, and in many cases it was practically impossible to put a blanket ban on portable storage devices as they were not only ubiquitous but also very useful.

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Experts felt that organizations had to be balanced in their efforts in addressing this problem as too much monitoring or high-handedness on the organization's part might hurt the morale of the employees, breed disloyalty, and lower productivity. Moreover, this threat was expected to intensify in the future as these portable devices were getting more sophisticated and acquiring wireless capabilities.

Issues:

Understand the threats posed to data security in organizations by advanced technology (in this case, the portable data storage devices like MP3 players)

Understand the control measures to be put in place to protect the data in the organization

Understand the dilemma faced by the IT and Human Resources Departments of the organization in dealing with such sensitive issues

Contents:

  Page No.
Is Your Employee Slurping Data? 1
Background Note 3
The Problem 4
Motives for Slurping 6
A New HR Dilemma 6
A Serious Threat or Just Hype? 7
Mitigating the Threat 8
Outlook 9
Exhibits 11

Keywords:

Pod Slurping, Data Theft, Data security, Industrial espionage, Intellectual property, Monitoring , Information technology, HR dilemma, IT security breach, iPods, Gartner, Digital rights management, Information security , Information assurance, Identity theft

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