Change Programs and their Implementation

Case Code: INS022 Case Length: 03 Pages Period: 2003 Pub Date: 2003 Teaching Note: Available

Price: Rs.100 Organization: Varied Industry: Insurance Countries: India Themes: -

Abstract Case Intro

Abstract

The case examines the various problems that arise while implementing a change program in an insurance organization.

It discusses the process of adapting to change and the role of the management in making the change program successful. The case also deals with the issue of resistance to change and the role of an external entity (a consultancy firm) in minimizing it.

Issues

• Understand the problems associated with implementing a new technology in insurance organizations
• Discuss the possible reasons of resistance to change from employees

Keywords

Problems, Implementing, Change Program, Insurance, Adapting Change, Management Change Program, External Entity

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