e-Mail: An Effective Communication Tool for Insurers
Case Code: INS025 Case Length: 03 Pages Period: 2003 Pub Date: 2003 Teaching Note: Available |
Price: Rs.100 Organization: Varied Industry: Insurance Countries: India Themes: - |
Abstract Case Intro
Abstract
The case focuses on the communication process in insurance. It discusses the role of the media and emerging forms of communication in the marketing of insurance products. The case examines the effectiveness of the Internet in reaching customers in a cost-effective manner. It also throws light on the effective use of e-mail services to communicate effectively with customers. The case also discusses the importance of developing promotional messages that appeal to customers.
Issues
- Understand the communication process in the insurance business
- Discuss the different media available for insurers to communicate with their customers
Keywords
Communication Process, Role, Media, Emerging, Communication, Marketing, Insurance, Effectiveness, Internet, Customers, Cost-effective Manner, Effective, E-mail, Services, Communicate Effectively, Customers, Promotional Messages
Buy this case study (Please select any one of the payment options)