The Delhi Metro Project: Effective Project Management in the Indian
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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The Delhi Metro project gave Delhi a world-class mass rapid transit system. More
importantly, it stood out from most other public sector projects in India in
that it was completed on schedule and within the budgeted cost.
The case describes the organization and planning of the project and highlights
the steps taken by the DMRC to ensure the successful completion of the project.
It also explains how the DMRC managed the various stakeholders like the central
and state governments, the contractors, and the citizens of Delhi, to ensure
that the project was implemented smoothly. The case ends with a brief discussion
on the future plans of the DMRC.
» Understand the preliminary activities to be taken up before a large
infrastructure project can be started
» Appreciate the significance of the role of a project manager in project
» Understand the importance of the right work culture in successful project
» Recognize the importance of managing the various stakeholders in a project
» Appreciate the difficulties involved in the execution of large infrastructure
projects in developing countries, and how these can be overcome
Delhi Metro, Construction of Delhi Metro, Project management
of Delhi Metro, DMRC, Sreedharan Delhi Metro, Project planning, Stakeholder
management, Project implementation, Project evaluation
The Delhi Metro Project: Effective Project Management in the Indian Public
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