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Case Details |
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Case Code: FINC128
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| Case Length: 9 Pages |
| Period: 2014-2017 |
| Pub Date: 2017 |
| Teaching Note: Available |
| Price:Rs.300 |
| Organization : ICICI Bank |
Industry : Financial Services
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| Countries : India |
| Themes: Wealth Management |
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Wealth Management Services at ICICI Bank |
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EXCERPTS |
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At the global level, the major assets classes of HNI included Equity, Debt (including cash), and Real Estate. According to the Karvy report, during the fiscal year 2016, the global HNIs had shown an interest in making alternative investments. In comparison with the fiscal year 2015, investment in alternative investments had grown by 2.7%, while other assets classes witnessed a decline (Refer to Table-I Global HNI Investment Trends).... |
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PayPal (7 USD)
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| WM SERVICES AT ICICI |
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| At ICICI, the potential customers to whom wealth management services could be provided were identified by zeroing in on customers whose Deposit and Investment Value (DIV) was above Rs.2.5 million. The customers were then targeted for offering diversified products and services (Refer to Exhibit-IV for Wealth Management Products offered by ICICI). To avail the services, an individual customer could approach the dedicated Wealth Management branches, available at 54 locations across the country. Special lounges for wealth management customers were present across 35 locations.... |
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| EMERGING TRENDS AND CHALLENGES |
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| According to a report released by Capgemini on global trends in wealth management in December 2016, the demand for wealth management was expected to face a volatile situation in the developed countries due to weak economies. On the other hand, in developing countries like India and China, the market was expected to flourish. The other factors that would have an impact on the global wealth management business, according to Capgemini, were the uncertain political environment in Europe, increasing regulatory mechanisms, and rising new competition from fintech entrants and their innovative offering to the High Net-worth Individuals (HNWI).... |
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| EXHIBITS |
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Exhibit I: List of Services Offered by ICICI Group.
Exhibit II : Composition of Global UHNI Population.
Exhibit III : Composition of Financial and Physical Assets in India
Exhibit IV : Wealth Management Products Offered by ICICI.
Exhibit V : Wealth Management Process at ICICI .
Exhibit VI : Global Trends in Wealth Management Services-2017
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