Cirque du Soleil's Information Technology Initiatives|IT and Systems|Case Study|Case Studies

Cirque du Soleil's Information Technology Initiatives

            
 
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Case Details:

Case Code : ITSY060
Case Length : 10 Pages
Period : 2000-2007
Pub Date : 2008
Teaching Note :Not Available
Organization : Cirque du Soleil
Industry : Entertainment
Countries : Canada

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Introduction Contd...

Other services provided by Orange included service management and applications to control logistics pertaining to global network implementation. Cirque, a circus entertainment company, had shows that were a combination of traditional circus, theater, and opera. It organized both permanent shows and touring shows spread across the world.

Ever since its inception in 1984, Cirque had been known for its innovation and creativity, both on stage and off it. In order to manage the complexities that arose due to its widespread geographical presence, Cirque aimed at developing a robust IT infrastructure.

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The company had implemented a number of IT systems like SAP ERP5 and a software from IBM which helped it to link all its shows – touring and resident – with its head office in Montreal.

Background Note

In 1980, Gilles Ste-Croix (Ste-Croix), who was skilled in stilt-walking, got together with some performers to found Les Echassiers de Baie-Saint-Paul (Les Echassiers). The group began to give street performances. Soon Laliberte and Daniel Gauthier (Gauthier) joined the group.

In the same year, Gauthier and Ste-Croix came up with a plan to turn Le Balcon Vert, a performing artists' youth hostel that they managed, into an organized performing troupe. To raise funds for this purpose, Ste-Croix stilt-walked6 between Baie-Saint-Paul7 and Quebec City8.

This attracted the attention of the Quebec Government, which provided the trio with the necessary funds. Their maiden tour was that of Quebec in 1980. Initially, however, Les Echassiers was a commercial failure and suffered substantial losses...

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5] SAP ERP (Enterprise Resource Planning) is an integrated ERP software manufactured by the Germany based company SAP AG. Typically, ERP systems attempt to cover all basic functions of an organization like manufacturing, accounts, human resources, sales, customer relationship management, supply chain management etc. SAP delivers a single database that contains data for all these functions of the organization.

6] Stilt walkers attach themselves to very high poles and walk elevated above normal heights. Stilts are poles made of wood, about five feet in length, provided with a shoulder and a strap to support the foot on the upper part. The lower part is enlarged to enable walking while maintaining balance on the ground.

7] Baie-Saint-Paul is a city in the province of Quebec and is located on the Saint Lawrence river.

8] Quebec City is the capital of the Canadian Province Quebec and is the second largest city in the province after Montreal.

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