Knowledge Sharing Initiatives at the World Bank - Creating a Knowledge Bank

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Case Details:

Case Code : ITSY043
Case Length : 11 Pages
Period : 1996-2004
Pub Date : 2004
Teaching Note : Available
Organization : World Bank
Industry : Banking
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts

Towards A Knowledge Organization

Although the World Bank had financed several major developmental projects around the world since its inception, it was apparent by the mid 1990s, that it was not as successful as it should have been. Analysts said the reason was the geographic isolation of the Bank relative to the areas it sought to serve...

Creating A Global Community

Analysts said the main reason for the World Bank's ultimate success in implementing a knowledge programme, despite the challenges, was the commitment of the top management...

IT and Systems Case Studies | Case Study in Management, Operations, Strategies, IT and Systems, Case Studies

Facilitating Knowledge Sharing

In 1996, the World Bank adopted a matrix organizational structure to promote exchange of information and know-how between regional units. The operations were divided by region as well as sector, and regional heads and sector heads worked together on policies and managed the budget for a programme...

A Knowledge Future

The World Bank was generally applauded for its success in making knowledge sharing an integral part of its operations. In February 1999, Larry Prusak, Director, IBM Institute of Knowledge Management, led an external panel of knowledge management experts to assess the relevance and impact of the Bank's knowledge sharing programme...

Exhibits

Exhibit I: Main Members of The World Bank
Exhibit II: The World Bank Group

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