Slack Enterprise Collaboration Software
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Case Code: CLIT012 Case Length: 6 Pages Period: 2014-2020 Pub Date: 2021 Teaching Note: Available |
Price: Rs.200 Organization: Slack Technologies Inc. Industry: - Countries: United States Themes: Collaboration Tools, Productivity |
Abstract
US-based Slack Technologies Inc. owned a proprietary business communication platform - Slack. The goal of this tool was to improve productivity in everyday office tasks through an organized and easy to use communication and collaboration system. Slack provided teams with real-time messaging and file sharing for one-to-one and group conversations. It also integrated with dozens of popular services such as Twitter, Trello, Asana, Google Docs, MailChimp, Stripe, Zendesk, etc. Thus, Slack made collaboration and communication among teams much easier. As of 2021, Slack was being used by almost 77% of Fortune 100 companies. It was also used by NASA in their project to send robots to Mars. At the same time, the tool was also criticized for negatively impacting the productivity of employees in large organizations due to over-dependency and over usage of the tool.
Issues
- Understand the benefits of enterprise collaboration tools
- Evaluate the disadvantages of enterprise collaboration tools
Introduction
US-based Slack Technologies Inc. owned a proprietary business communication platform, Slack. The goal of this tool was to improve efficiency in the office by making work days more productive through fewer meetings and emails. Slack provided teams with real-time messaging and file sharing for one-to-one and group conversations. It also integrated with dozens of popular services such as Twitter, Trello, Asana, Google Docs, MailChimp, Stripe, Zendesk, etc. This made collaboration and communication among teams much easier.
Slack also synced across devices on its smartphone app as well as its website. Since its launch, it had become a favourite collaboration tool among teams. It was used by almost 77% of Fortune 100 companies. It was also used by NASA in its project to send robots to Mars....
Keywords
Slack; Enterprise Collaboration Software; ECS; Productivity; Communication; Collaboration
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