Voxiva's Social Responsibility Initiatives|Business Ethics|Case Study|Case Studies

Voxiva's Social Responsibility Initiatives

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : BECG048 For delivery in electronic format: Rs. 500 ;
For delivery through Shipping & Handling Charges extra: Rs. 500 +Shipping & Handling Charges extra


Corporate Social Responsibility
Case Length : 13 Pages
Period : 2001 - 2005
Pub. Date : 2005
Teaching Note : Not Available
Organization : Voxiva
Industry : Information Technology, Healthcare
Countries : Peru


This case examines the social responsibility initiatives of Voxiva in Peru. Voxiva uses information and communication technologies (ICTs) to offer healthcare solutions aimed at rural citizens in developing countries. The company has deployed a solution in Peru known as 'Alerta' that facilitates employees in hospitals in rural areas provide information to the health ministry about disease outbreaks in real-time. Alerta enables two way information between health officials in rural areas and health ministry based in Lima, Peru. This helps in responding quickly to any disease before it infects many people and becomes an epidemic. Based on the ICTs, Voxiva provided many solutions encompassing public health, public safety and e-government.

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 Based on Alerta, Voxiva has deployed disease surveillance system in India and Iraq. The company uses its technology to provide health solutions in parts affected with HIV/AIDS in Africa.


Examine the healthcare needs of developing countries and discuss how ICTs can be used to solve healthcare problems

Understand the business model of Voxiva

Study how Voxiva used ICTs for the well-being of rural community

Examine the positive impact of such initiatives on the developing countries

Understand how the social responsibility initiatives can benefit the company and its sustainability


  Page No.
Introduction 1
Background Note 2
Voxiva in Peru 3
The Road Ahead 5
Exhibits 8


Voxiva in Peru, IT (information technology)in healthcare, Service of Humanity Award, IT innovation, Disease surveillance system, Alerta, Emerging infections surveillance, IT for development, Public health applications

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