Sustainability Management at Philips|Business Ethics|Case Study|Case Studies

Sustainability Management at Philips

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : BECG051 For delivery in electronic format: Rs. 400 ;
For delivery through Shipping & Handling Charges extra: Rs. 400 +Shipping & Handling Charges extra


Corporate Social Responsibility, sustainable development
Case Length : 25 Pages
Period : 1995-2005
Pub. Date : 2005
Teaching Note : Not Available
Organization : Philips
Industry : Consumer Electronics
Countries : Netherlands


The case discusses the sustainability management initiatives undertaken by the Netherlands based Royal Philips Electronics, a leading manufacturer of domestic appliances, medical systems, lighting equipment and semiconductors. The company's sustainability program mainly focused on social responsibility initiatives such as employee welfare & community development and environmental management. The case describes each of these initiatives in detail and explains how Philips aimed at deriving competitive advantage from them. The 'sustainability governance structure' and 'governance structure for environmental management' put in place by Philips for realizing its sustainability vision is also discussed. The case also dwells upon Philips General Business Principles that guided its activities and employee behavior in its operations across the world.

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Understand the concept of sustainability and its relevance in today's businesses

Need for a vision, policy and governance structure in order to achieve the goals of sustainability management

Understand how environmentally and socially responsible behavior leads to sustainable business performance

Develop a framework to measure sustainability initiatives


  Page No.
Introduction 1
Background Note 2
The Sustainability Program 4
Measuring Sustainability 13
Exhibits 14


Philips, Sustainability Management, Social Responsibility, Global Environment Policy, Sustainability Board, EcoVision Program, Sustainability Governance Structure, Community Projects, Measuring Sustainability, EcoDesign Maturity Grid, Triple Bottomline Approach

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