Racial Discrimination at FedEx|Human Resource|Organization Behavior|Case Study|Case Studies

Racial Discrimination at FedEx

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : HROB074 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Case Length : 16 Pages
Period : -
Pub. Date : 2005
Teaching Note : Not Available
Organization : -
Industry : -
Countries : -


In late 1990s and early 2000s, FedEx Corporation faced allegations of racial discrimination from its minority employee.

A case filed by the company's minority employees in 2003 was given a class action status in 2005 thus strengthening the racial discriminatory allegations on the company.

The case focuses on the charges of racial discrimination against FedEx Corporation. It elaborates the treatment meted out to minority employees in the company and discusses few cases filed by the employees of FedEx Corporation against the company's discriminatory practices.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies


Racial discrimination and the laws protecting individuals from such discriminatory practices

Situations or factors that contribute to discrimination at workplace and the impact of such practices on the company and its employees

Various policies, codes and procedures to prevent discrimination at workplace

Reasons for the failure in implementing the codes and employment policies framed by companies and the need to continuously monitor such policies to implement and improve them from time to time to achieve the desired objectives


  Page No.
Introduction 1
Background Note 2
Fedex's Employment Practices 3
Allegations of Racial Discrimination Against Fedex 3
The Fedex Side of the Story 8
Exhibits 10


FedEx Corporation, FedEx Express, US Federal Law, Racial Discrimination, Frederick W. Smith, African-American employees, Equal Employment Opportunity Commission, Performance Evaluations, Compensation, Promotions, Hostile culture, Freedom of Congregation, Civil Rights Act of 1964, FedEx Ground Package System, Inc., FedEx Freight Corporation, Fedex's Code of Business Conduct & Ethics

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