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Changing the Culture at Yahoo!: Marissa Mayer's Challenge |
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Abstract:
Marissa started a number of initiatives to make the organization more democratic. She recruited many new people for key posts and aimed at changing the culture at Yahoo. One of the important initiatives started by her was the PB&J program which encouraged people to give suggestions on making Yahoo the best place to work. Apart from the PB&J program, Marissa also started initiatives aimed at reducing bureaucracy at Yahoo and introducing better compensation structures. But analysts had mixed opinions regarding the ability of the new initiatives to change the company’s culture in a short time. Some of them opined that it was very difficult to change organizational culture in such a short span of time, particularly since the company had witnessed a leadership crisis with successive CEOs. This case is meant for MBA/MS students as a part of the Strategic Human Resource Management/Organizational Behavior curriculum. It is also suitable for the Strategic Management curriculum... Issues:
» Appreciate the importance of culture as a key organizational context for strategic change and the long-term success of companies. Contents:Key Words:Organizational culture; Bureaucratic culture; Culture of innovation; Geek creed; Strategy culture relationship; Strategic change management; Leadership; Strategic human resource management; Innovation; Organizational structure; Matrix structure; Talent management; 'Four Cs' strategy to nurture talent; Process, Bureaucracy, and Jams or 'PB&J'; Performance measurement; Goal metrics; Yahoo;
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