CARD - An E - Government initiative in Andhra Pradesh (India)|IT and Systems|Case Study|Case Studies

CARD - An E - Government initiative in Andhra Pradesh (India)

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Case Details:

Case Code : ITSY028
Case Length : 19 Pages
Period : 1990 - 2003
Pub Date : 2003
Teaching Note :Not Available
Organization : AP Government
Industry : Information Technology
Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Introduction Contd...

The launch of various e-government initiatives (Refer Exhibit II) by the GoAP accelerated when N. Chandrababu Naidu (Naidu), the chief minister of AP, laid down the vision for the state known as Vision 2020 (Refer Exhibit III).

J Satyanarayana (Satyanarayana) explained the rationale for implementing several e-government initiatives by GoAP, "The introduction of e-governance systems is not being forced on us by public pressure. In fact, there is no real ground level demand for e-governance. But the government believes that e-governance systems should be pushed into the state if our vision of transforming AP into a knowledge economy is to be achieved."5

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One of the earliest major e-government initiatives taken by the GoAP was Computer-Aided Administration of Registration Department (CARD). Conceived in 1996 as a pilot project for testing the efficacy of computerizing the land registration process, CARD was later implemented across the state.

The CARD project was adjudged one of the ten finalists in the International Innovation awards program instituted by the Commonwealth Association for Public Administration and Management (CAPAM).6

Appreciating the CARD project, CAPAM's website stated that "CARD is a successful project of electronic governance, which has revolutionized the process of registration of legal documents at 214 offices in the State of Andhra Pradesh, India. The quality and turnaround time for all registration services have dramatically improved. This highly visible project has tremendous replication potential all over India."7...

Excerpts >>

5] As quoted in the article, "Andhra Shows India the E-Governance Way," dated January 2, 2003, posted on

6] Founded in 1994, CAPAM is a membership-based organization involved in developing networks across the Commonwealth to exchange experiences on developments, innovations and reform in public administration.

7] As quoted in the article, "CAPAM International Innovations Awards 2000," posted on

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