Information Technology Outsourcing at BBC
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(Case Code: ITSY051) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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ITSY051 |
For delivery in electronic format: Rs.
300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extraThemes
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| Case Length |
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13 Pages |
| Period |
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2000-2005 |
| Pub Date |
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2005 |
| Teaching Note |
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Not Available |
| Organization |
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BBC |
| Industry |
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Media/Broadcasting |
| Countries
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UK |
Abstract:
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The case gives a detailed account of the sale of BBC
Technology Limited, the technology division of British Broadcasting Corporation
(BBC) to Siemens Business Services (SBS) and Information Technology (IT)
outsourcing contract between BBC and SBS.
The case puts forth the reasons that prompted the broadcasting giant to sell its
technology division and the benefits that could accrue to it as a result of the
sell-off. It focuses on the obstacles that BBC faced in outsourcing and also
gives the details of the contract. The case also describes the selection process
adopted by BBC to choose its technology provider.
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Issues:
» Understand the rationale behind broadcasters outsourcing their technology
requirements.
» Study and analyze the problems that the company could face while outsourcing.
» Understand the selection procedure that companies adopt to choose the
technology service providers.
» Study the role of Chief Technology Officer in an organization in devising and
implementing IT outsourcing contracts.
» Critically examine the strategic impact of outsourcing IT requirements in the
organization.
Contents:
Keywords:
British Broadcasting Corporation, Siemens Business Services,
IT Outsourcing, IT Vendor Selection, Evaluating IT Vendors, BBC's Technology
Framework Contract, Technology Innovations, Economies of Scale, Outsourcing
Media Contracts, Media Lifecycle Management, Content Management Solutions,
Technical Services Agreement and British Broadcasting Corporation
Information Technology Outsourcing at BBC
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