Dell Inc: Moving Beyond Direct Sales Model


Dell Inc: Moving Beyond Direct Sales Model
Case Code: BSTR280
Case Length: 26 Pages
Period: 2006-2008
Pub Date: 2008
Teaching Note: Not Available
Price: Rs.400
Organization: Dell Inc.
Industry: Computers
Countries: Global
Themes: Sales & Distribution Management, Supply Chain Management
Dell Inc: Moving Beyond Direct Sales Model
Abstract Case Intro 1 Case Intro 2 Excerpts

Background Note

Michael, a freshman at the University of Texas, Austin, incorporated PC Ltd. in May 1984 with a modest sum of US$ 1000. The company built IBM compatible computers from stock components and sold them at low prices. It ran on a simple yet innovative low-cost direct selling concept where the customers' needs were understood and valuable computing solutions were provided to suit their needs...

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