Walmart`s Support to Stakeholders during the COVID-19 Crisis
| Case Code: BSTR630 Case Length: 16 Pages Period: 2020-2021 Pub Date: 2022 Teaching Note: Not Available |
Price: Rs.400 Organization : Walmart Inc. Industry : Retailing Countries : United States Themes: Stakeholder Management, Business Environment, Crisis Management,Business Continuity Planning |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
Challenges in the Wake of Covid-19 Pandemic
In January 2020 when COVID-19 cases began appearing in the US, Walmart was one of the first major retailers to react. The company followed the guidance on behaviors recommended by the Centers for Disease Control and Prevention (CDC) like frequently washing hands, maintaining social distancing, and cleaning frequently touched surfaces...
Walmart’s Covid-19 Response Plan for Stakeholders
Walmart said it would continue to take precautions and actions to keep its stores, clubs, and other facilities clean to ensure the well-being of both its associates and its customers. The company would follow the protocols of federal and state agencies and advice from its own Chief Medical Officers. In addition to following the CDC’s recommended guidelines, the company also laid emphasis on strengthening its supply chain to meet the unprecedented demand...
The Road Ahead
Walmart took proactive steps to ensure that its business was not hampered during the pandemic. These steps paid off in terms of increasing sales and revenue for the company. According to App Annie, a mobile data and analytics site, the Walmart grocery shopping app became the leading downloaded app among all shopping apps during March and April 2020. As of April 5, 2020, the Walmart Grocery app registered a 460% growth in average daily downloads, in comparison with January 2020...
Exhibits
Exhibit I: Key Results of Walmart (Q1 FY2022)
Exhibit II: Financial Highlights of Walmart
Exhibit III: International Markets - Support to Local Communities
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