Kroger`s Cloud Strategy: From Retailer to Technology Company?
| Case Code: ITSY122 Case Length: 16 Pages Period: - Pub Date: 2021 Teaching Note: Available |
Price: Rs.400 Organization: The Kroger Company Industry: Retailing Countries: United States Themes: Technology Strategy, Cloud-based Software, RetailTech,Innovation |
Abstract Case Intro 1 Case Intro 2 Excerpts
Introduction
In April 2021, the largest supermarket chain in the US, The Kroger Company (Kroger), announced that it had adopted the cloud monitoring capabilities of Dynatrace, Inc. ( Dynatrace) . Speaking about the need for the new solution, Jimmy Stewart (Stewart), Senior Engineering Manager at Kroger, said, “A lot of our modern technologies weren’t keeping up. It was very easy to monitor things when you knew what they were, but when things would scale, we were finding that our previous monitoring solutions were falling down.” ..
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