Netflix: Leveraging Artificial Intelligence (AI) to Dominate the Streaming Market

Netflix: Leveraging Artificial Intelligence (AI) to Dominate the Streaming Market
Case Code: ITSY139
Case Length: 15 Pages
Period: -
Pub Date: 2024
Teaching Note: Available
Price: Rs.500
Organization: Netflix, Inc.
Industry: Leisure & Entertainment
Countries: United States
Themes: Artificial Intelligence, Competitive Strategy, Technology in Entertainment,Business Analytics
Netflix: Leveraging Artificial Intelligence (AI) to Dominate the Streaming Market
Abstract Case Intro 1 Case Intro 2 Excerpts

Netflix Becomes The World’s Largest Streaming Platform

Netflix was founded in 1997 by Reed Hastings (Hastings) and Marc Randolph to provide Digital Video Disc (DVD) sales and rental by mail, a business model which proved to be a game-changer in the video-renting market. Netflix then introduced a subscription model, where customers could rent DVDs online for a fixed fee per month (See Exhibit I).

Over the years, the company successfully shifted its business model multiple times and consequently experienced immense growth. In 2007, in a move away from its main business, Netflix introduced streaming media and video on demand (VOD) that catered to a global audience. It offered a film and television series library through distribution deals with movie companies. A year later, it exited the DVD rental business.

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