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Case Details |
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Case Code: MKTG379
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Case Length: 18 Pages |
Period: 2007-2017 |
Pub Date: 2018 |
Teaching Note: Available |
Price:Rs.500 |
Organization : Lyft Inc. |
Industry : Ride-Sharing
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Countries : US |
Themes: Brand Management/Services Marketing |
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Lyft Vs Uber: Is Lyft Being `Woke` Enough to Beat Uber? |
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<<Previous Page |
INTRODUCTION |
In December 2017, US-based peer-to-peer ride sharing company Lyft Inc. (Lyft), through a partnership with Guild Education , offered its contract drivers educational discounts on online classes conducted by several schools and universities and access to a personal education mentor. The company said it was providing the discounts to make up for the fact that almost 92% of its drivers were working part-time, which did not allow them to qualify for the company-funded health benefits offered to full-time employees. Industry observers stated that Lyft’s latest move was in line with its attempt at being ‘woke’ (socially aware), besides being a bid to ensure driver loyalty and ultimately own the ride-sharing space.
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